Good systems start with understanding people.
The Founder
Who Jade is, and how Anchor Lotus began.
Jade Elliott. Founder, Anchor Lotus Consulting.
Available for work
Good systems start with understanding people. We bring business analysis, process improvement and practical AI implementation together to help businesses work with greater clarity.
Anchor Lotus was founded on a simple conviction: most businesses are not short on effort or ideas. They need a clearer picture of what is happening and a practical way forward.
Working in data and operations brought Jade close to both the numbers and the people behind them. She saw the same difficulties recur: unclear processes, information that could not be trusted and decisions made without the full picture.
Our work connects the detail with the bigger decision. We want clients to leave with clearer systems, more useful information and the confidence to decide what happens next.
Why Anchor Lotus began
Our founder started in business young. In her early twenties Jade founded and built two retail companies: a gourmet cupcake business supplying events and a stall at her local market, and The Higher Self Candle Co., which sold bespoke gift boxes and unique, environmentally friendly vegan candles. Running both taught her what a spreadsheet cannot: how a small operation actually earns its money, where the effort really goes, and how quickly good intentions come apart without a system behind them.
What we do
Business transformation
Turning complex processes into clear, practical ways of working.
Data & reporting
Making information easier to understand and act on.
Practical AI implementation
Connecting useful technology to everyday business needs.
Scaling for profit
Growing a business so that more revenue actually reaches the bottom line.
Brand strategy
Deciding what the business stands for, and making every touchpoint say it.
Lead generation
Finding the routes that bring the right enquiries in, and making them repeatable.
How we work
Understand your business
Listen, learn and uncover what really matters.
Design around your needs
Build practical solutions around the way you work.
Build with purpose
Turn agreed priorities into measurable progress.
Hand it over properly
Put agreed changes into practice, with documentation and training.
Measure against the start
Review the evidence against the starting point and the agreed priorities.
Improve as things change
Refine the work as the business and its needs change.
The Work
AI workflows, consulting, and what we bring to a business.
From vision to implementation. AI workflows, systems and business consulting.
Scoped after discovery
Start with the part of the business that feels harder than it should. We can help you understand the problem, agree the priorities and put practical improvements into use.
Intelligence OS: A configurable workspace for reviewing customer information, sales opportunities, upcoming work and business reporting. Available for guided demonstration; client rollout and service connections are scoped separately.
AI & workflows
Preparing work
Content and campaign planning roles are defined to help prepare briefs and proposed next steps. Their skills, input sources and provider connection must be approved before use.
Reviewing priorities
Sales and operations support can be planned around specific review tasks. The business owner defines the limits, checks the evidence and decides which actions can proceed.
Keeping people in control
An implemented approval model separates preparation, review and decision, so a person remains accountable for what happens.
The AI workforce has defined roles and a governance structure. The current practice release has no active, approved workforce. These roles are available to explore during planning; they are not sold here as an already-running service.
Builds & strategy
Websites & business systems
Plan the audience, content, customer journeys, forms and ownership before choosing the technology. AI-assisted website design remains guided by the needs of the people using it.
Workflow implementation
Map triggers, steps, responsibilities, approvals and exceptions. Build in a manual fallback and test the complete process.
Intelligence OS
Explore a configurable business workspace through a guided demonstration. Agree the modules, data, connections and support your business needs.
Brand strategy
Clarify what the business stands for and how its story, visual identity and touchpoints support that position.
Implementation, in stages
- Diagnose
Find where friction and poor visibility hold the business back. - Clarify
Agree the problem, the desired outcome and the decisions that matter. - Cleanse
Remove duplication, inconsistent data and avoidable complexity. - Systemise
Give recurring work a clear process and an accountable owner. - Implement
Put agreed changes into practice, with documentation and training. - Measure
Review evidence against the starting point and agreed priorities. - Improve
Refine the work as the business and its needs change.
The Proof
Experience, qualifications and the record behind them.
Proof, not persuasion. Regulated services, real budgets, measured outcomes.
Seven organisations
From local-authority services to growing businesses, Jade’s work connects reliable information, clear responsibilities and better decisions.
Professional learning in data, AI, cloud technology and governance complements hands-on business improvement experience.
Signature outcomes
- Inadequate → Good
Two organisations, under OFSTED
Two organisations moved from ‘Inadequate’ to ‘Good’ under statutory regulator inspection (OFSTED), with Jade leading the underlying data preparation and evidence readiness. - £9M+
Unaccounted costs identified
£9M+ in unaccounted costs identified through deep-dive finance and placement data auditing, driving corrective financial governance. - £250k+
Five concurrent workstreams
£250k+ across five concurrent, compliance-sensitive transformation workstreams — all delivered on schedule and within budget. - 7% → 23%
Workforce retention, in 12 months
Workforce retention lifted from 7% to 23% in 12 months through redesigned governance and accountability structures. - 19 agents
Across six business functions
Designed, built and operate a 19-agent AI workforce across six business functions — an estimated 50–70 hours of manual effort removed per week from a live consultancy. - Four products
Built end to end
Four AI and software products built end-to-end — three live in production, one pre-launch — spanning a multi-agent operations platform, an AI-powered CRM, a native mobile members app and a subscription SaaS.
Work experience
London Borough of Redbridge
Business Transformation & Governance Lead, SEND
Governance of statutory complaints, Freedom of Information and Subject Access requests across a SEND service, a rebuilt case-tracking system, and the business case for a redesigned complaints process.
Aug 2026 – Present
Nottingham City Council
Data Quality & Business Improvement Analyst
Children’s social care data quality, LiquidLogic training, statutory returns and inspection-data preparation.
Mar 2026 – Aug 2026
Cheshire East Council
SEND Compliance Officer
EHCP accuracy, multi-agency decision processes and clearer working procedures.
Oct 2025 – Mar 2026
London Borough of Croydon
Data Quality & Business Improvement Analyst
Inspection preparation, Power BI reporting, placement-finance analysis and social-care intelligence.
Aug 2023 – Oct 2024 · Sep 2018 – Oct 2021
London Borough of Newham
Transformation Project Manager
Coordinated transformation workstreams, fostering and care-leaver services, governance and accountability.
Nov 2021 – Nov 2022
London Borough of Croydon, via Adecco
Missing Intelligence Project Officer
Safeguarding information, intelligence mapping and inspection-readiness support.
Sep 2017 – Sep 2018
Adecco · multiple boroughs
HR Recruitment Contract Manager
Contractor compliance, payroll reconciliation and cross-borough recruitment operations.
Aug 2016 – Aug 2017
Qualifications
Microsoft Power BI Data Analyst
Microsoft
Google Data Analytics
Google
Google Business Intelligence
Google
Google AI Essentials
Google
IBM Generative AI Engineering
IBM
NVIDIA-Certified Generative AI LLMs Specialization
NVIDIA
Oracle Cloud Infrastructure Foundations
Oracle
Oracle AI Database Foundations Associate
Oracle
These are individual learning credentials listed in Jade’s professional profile. They do not imply provider partnership, endorsement or accreditation of Anchor Lotus Consulting.
Training covering ISO 31000, ISO 37000, ISO 37004, ISO 37005, ISO 37301 and ISO/TS 37008. These are standards studied, rather than company certifications issued by ISO.
Selected work
- Education & Inclusion casework
Casework system - Simmpentry
Website - ActionFlow
Action & workflow system
